Returns & refunds

Last updated November 2026.

Return window

You have 30 days from delivery to request a return. Items must be unused and in their original packaging.

Email us with your order number and the item you’d like to return. We’ll send you return instructions and, where applicable, a prepaid label.

Once we receive and inspect your return, your refund is issued to the original payment method within 5–10 business days.

To exchange for a different size or variant, start a return and place a new order for the item you want.

If your order arrives damaged or incorrect, contact us within 7 days with a photo and we’ll make it right at no cost.

For hygiene reasons, certain personal-care items can’t be returned once opened. This will be noted on the product page.